September 9, 2019

County experiences two large water main breaks

BATAVIA, OH (Sept. 9, 2019) — Clermont County experienced two big water main breaks this past weekend.  In order to repair both breaks, customers along Behymer Road, Whiteoak Road from Behymer to Merwin Ten Mile, Locust Corner Road west of Behymer, Locust Run Road, Locust Hill Road, and Triple Crown Estates Subdivision experienced interrupted water supply on Sept. 8 and 9.  About 175 homes were without water.

Other customers in Pierce Township, Union Township and Batavia Township may have experienced reduced water pressure and/or discolored water.  We are currently flushing hydrants to help address any discolored water complaints.  There is no boil water advisory.

In order to avoid a very large outage (which would have affected thousands) we implemented our contingency plan, increased water production at the BMW Water Treatment Plant and opened emergency cross connections with Cincinnati Waterworks.

We sincerely apologize for the extended water service interruption.  We also recognize that we need to improve our methods of updating our customers, particularly for extended water service interruptions such as this past weekend.  Moving forward, we plan to train additional staff to perform website updates and rely on the county’s Office of Public Information to post information to social media.